Monday, January 18, 2010

Bad customer?

So as some of you may be aware, I've gone back to my roots and am working part time in Mexican fast food. Always nice to keep your hands in someone else's food, but it's a free meal and some extra spending cash. Just to be on the safe side, I'm not going to name the company here, but it's a smoked jalapeno.

Saturday we were pretty busy. Busy enough that they pulled me off of prep to clean the dining room. Part of that job, aside from the obvious, is touching tables, offering lids, seeing how the food was and all that.

One table struck me as funny. A mother and daughter were eating and I went over to see how they were doing. The mother looked up and raved, "Everything's just perfect, thank you so much." Ordinarily, I'd be quite happy with that response. But this lady was sitting behind her Burger King value meal. Looked like a chicken sandwich.

As politely as possible, I told her it's a good thing she was so happy. There's nothing I can do for her if she wasn't. For some reason I think this offended her, she got all defensive and she closed right up. In all honesty, it didn't bother me that she'd brought outside food in, her daughter still ate at my place. I just thought it was funny how she gushed over her food to me, as though I had anything to do with. Evidently, she just assumed all fast food workers are really in a secret society, working together towards world domination.

Next time I'm making sure they're eating our food before I ask. Or at least solicit some recommendations.

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Healthy debate is good. Irrational hatred is bad.