Wednesday, July 14, 2010

Another mystery

I answered a call at work the other night and it's still rolling in my head for some reason. The lady asked me if I had the number to another location. I looked it up (wondering why she doesn't just use Google) and gave it to her. She grumpily told me she'd tried that and it was disconnected. I asked her what she needed (Second time she'd found a hair in her food), got a name and number and told her I'd do all I can to get ahold of them for her. We started getting busy so I scribbled a message down and faxed it to the store, figuring it was just a loose wire or something.

The rush came and went and the fax didn't go through. So now I'm thinking maybe there's something a little bigger, like a phone company issue or whatever. Figuring I've got a little time on my hands and a few brownie points never hurt anyone, I hopped in my car when my shift was through and drove to the location, I'd been there before. When I got there, I immediately solve this lady's problem. It wasn't one of our restaurants anymore. It was something called Klatch. So somehow this lady had gone inside, ordered and received food without knowing anything about the place. I guess it was her good fortune it hadn't been converted to a dog turd warehouse or something. 

I pulled out my cell to call her and gently explain how she's too stupid to leave the house and she's no longer my problem. The number she left me was for a voice mail and it made me want to cry. Maybe it's a generational thing, but when I go to leave new messages for a vm or whatever, I try to think of what I'm going to say before I hit record. Even then, I'll play it back and see if I like it. Clearly this lady had never considered what she was going to say because she'd never left one before and, evidently never heard one either. It was muffled and rambling, but also quite long. One thing got through though, leave a number. She said it about four times, so that must be THE most important thing. I got ready to give her a little insight on reality when -This mailbox is full. Please try again later.-

Yup. She'd managed to find a hair in her food (and at this point, I wouldn't be at all surprised to find out it was one of hers) and call an unrelated restaurant and leave them a useless callback number. While this is certainly the easiest solution for me, I wish I could have been there when she discovers it's now a Klatch. I can only assume the emotions she'd go through would be pretty similar to Mulder at the end of any X-files.

Posted via email from Super Attema Bros.

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