Nice one

I get a little newsletter every day at DIA with little snippets of airport and airline news. And while it does have some useful information, it seems that AOL has one interesting story which doesn't make the newsletter. This is one story that keeps going much longer than I expected.

So this singer/songwriter gets on a flight with a guitar. When he gets to his destination, he has 2 half guitars. Technically, this is still the guitar he began with, but sometimes the sum of the parts is less than the whole. So what'd he do? He went with the obvious and wrote a song called "United Breaks Guitars." I'm guessing he borrowed someone else's instrument for this.

A year or so later he has to resort to the unthinkable. Hoping the United makes good on its promises of improved customer services, he flew from Nova Scotia to DIA. Actually, everything got here unbroken. Unfortunately, not at the same time. United told him to wait for his luggage. DIA told him to quit waiting and leave. Looks like pessimism was the way to go here, his suitcase eventually showed up a day or two later.

Anyone else amused that one guy keeps getting shafted and that's the same guy who's attained cult status from getting shafted? Now nobody may recognize him and he probably doesn't announce who he is, but when someone's famous for telling people how lousy your company is, wouldn't you keep a lookout? Especially if he has to give his name? So I guess it's good news that United treats everyone equally, celebrity status carries no weight there. Unfortunately, they're all treated equally poorly.